The Innovation Designer manages a portfolio of engagements with internal and external clients. The Innovation Designer supports the Sr. Director of Innovation Design in the experience within the lab and the education that is included as part of each engagement. Leading clients through a customized innovation experience within the lab, the ID maintains knowledge of various design methodologies, designs client-specific experiences and prioritizes personal learning to hone their innovation & facilitator toolkit & skillset. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. The Innovation Designer will additionally support the Sr. Director, Innovation Designer in the space of implementation, including change management.
- Committed to global missions and overall vision of Pioneers
- Must practice and support the relevant elements of the US Mobilization Base Manual
- Bachelor’s degree in related field, and training in Design Thinking from a reputable institution (MIT / Stanford / etc.)
- Experience/familiarity with innovation and Design Thinking core principles
- Possess a high level of interpersonal, verbal, listening, and written communication skills.
- Field mission experience highly desirable.
- Familiar with and capable of utilizing social networking tools.
- Enjoys building genuine relationships with people.
- High use of good judgment, tact, diplomacy, and prudence.
- Willing to learn new software (particularly Microsoft Office Outlook, Word, Excel, PowerPoint, Access; Video Equipment; and Airtable) and implement new procedures.
- Ability to work in a matrix-management environment to achieve organizational goals.
- Willing to sign a confidentiality agreement.
- Able to travel 15-20% of the time.
- A motivated, self-starter with a desire to achieve personal and organizational goals.
- Able to work alone without close supervision.
- Creative, strategic approach to problem resolution; Adapts to current research in innovation methodologies
- Excellent planning, organizational, follow up, and administrative skills.
- A person of character exemplifying qualities of honesty, trustworthiness, initiative, creativity, tenacity, diligence, and dependability.
- Develop & maintain financial support base
- Supports the Seeds Lab mission & vision while upholding & demonstrating Seeds Team Values & key innovation Mindsets & Postures.
- Facilitates training courses offered thru Seeds Lab including Design Thinking for Innovation (DTI) & Innovation Essentials, as well as leads clients through various innovation accelerators.
- Collaborates with team members to design customized client engagements that are based on end user needs, developing agendas, utilizing relevant tools and creating environments that foster growth, learning & innovation.
- Leads and manages innovation projects to improve and or develop relevant solutions for Pioneers & external clients and is responsible for meeting project timelines.
- Effectively communicates details, goals, and expectations of the project with team leaders including: analogous empathy pathways, pre-empathy preparation, ideation, prototyping, testing and reporting of project.
- Contributes to content creation & new product development within Seeds Lab.
- Stays up-to-date on Design Thinking & innovation methodologies through continual learning & education.
- Supports the back end of the innovation process with internal and external customers, including follow-up for reporting, and future 2.0 lab engagements and change management associated with prototypes.
💪 Physical Demands
- Environment: Work is performed primarily in a standard office environment with extensive public contact and frequent interruptions.
- Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
- Vision: See in the normal visual range with or without correction.
- Hearing: Hear in the normal audio range with or without correction.
- Capacity to travel 15-20% of the time